Hello,
A few months ago I had the pleasure of letting you know about a new feature which allowed email addresses to be added to Cc and Bcc fields on template emails. We have now made an improvement to this feature which allows you to populate these fields using template variables.
Example
If you work with leads in joint names, you'll now be able to automatically send your email correspondence to both contacts by cc'ing the template variable of the field used to store the second applicant's email address.
Thanks for reading.
Karen Barker
Business Analyst